Last updated: 28 October 2026

The short version

You get an exact price before anything starts, and you approve your design on video before resin is poured.
Full payment is completed before dispatch. We do not offer cash on delivery.
Approved custom pieces cannot be cancelled or returned, but we fix genuine problems with you.
Every piece carries a 5-year guarantee against yellowing.

1. About us

Varmalapreservation.com is run by Varmala Preservation India, a resin studio founded by artist Kavita Dadhich in Jaipur in 2010. The business is operated by Sky Ocean Craft, and payments made on this website are processed under the name Sky Ocean Craft. Studio: P 23, Krishna Circle, near Pathak Electricals, Narayan Vihar, Mansarovar, Jaipur, Rajasthan 302020.

2. Orders and pricing

Prices on the website are starting prices for each design. The final price depends on the size, the number of flowers, and the extras you choose, such as photos, names, LED lights or the wedding card. We confirm the exact price with you on WhatsApp before work starts, and it does not change unless you change the design.

3. Payment

Payment terms for your order are confirmed with you when you book.
Full payment must be completed before your piece is dispatched.
We do not offer cash on delivery.
Business and corporate orders receive a GST invoice.

4. Design approval

We send you photos and a video of your layout before resin is poured, and photos and a video of the finished piece before dispatch. Please check names, dates and spellings carefully at the layout stage. Changes are free before you approve the layout.

5. What to expect from a handmade piece

Your finished keepsake will closely match the layout you approve on video. Because it is made by hand with real flowers, small natural differences in flower colour, shape and texture are normal and are part of what makes your piece one of a kind. Photos on our website show past orders; your piece will be made with your own flowers, so it will look similar in style but never identical.

6. Cancellations, returns and refunds

If your plans change before your flowers reach our studio, contact us and we will discuss the options with you. Once work has started, or once you have approved the finished piece, custom orders cannot be cancelled, returned or refunded. Genuine problems caused by our work are repaired or remade. Full details are in our refund and returns policy.

7. Delivery

We pack every piece for long journeys and ship with tracking. If a piece arrives damaged, please send your unboxing video and photos within 48 hours of delivery so we can help. Full details are in our shipping policy.

8. 5-year guarantee against yellowing

If the resin of your keepsake turns yellow within 5 years of delivery while kept indoors and away from direct sunlight, we will repair or refinish it at no cost. The guarantee does not cover breakage from falls or impact, damage from heat or chemicals, or pieces kept in direct sunlight.

9. Your photos and our work

We use the photos and details you send only to make your keepsake. We may share photos of finished pieces on our website and social media to show our work. If you would prefer we do not share yours, just tell us and we will not. Our designs, photos and videos are our own creative work and may not be copied or used without permission.

10. Disputes

If you are unhappy with anything, please talk to us first on WhatsApp or by email. Most concerns are solved quickly that way. Any legal dispute is subject to the jurisdiction of the courts in Jaipur, Rajasthan.