Last updated: 28 October 2026 · Varmala Preservation India, operated by Sky Ocean Craft, Jaipur

The short version

You approve the layout on video before any resin is poured, and you see the finished piece before it is shipped.
Every piece is made from your own flowers, so once you approve it, it cannot be cancelled, returned or refunded.
If something is wrong because of our work, or the piece is damaged in transit, we will fix it with you.
Every piece carries a 5-year guarantee against yellowing.

Why custom keepsakes work differently

A varmala keepsake is not a stock product. It is made by hand from your own wedding flowers, with your names, dates and photos. Nobody else can use it, and once resin is poured, the flowers cannot be taken out again. That is why we ask for your approval at two stages and why approved orders cannot be returned.

Your two approval points

1. Before resin is poured

We arrange the dried flowers, your photo, names and any extras, then send you photos and a video of the layout. Nothing is poured until you say yes. You can ask for changes at this stage.

2. Before dispatch

When the piece is finished, we send you photos and a video. If you notice something that does not match the layout you approved, tell us and we will correct it before shipping.

Cancellations

Before your flowers reach our studio: if your plans change, contact us on WhatsApp and we will discuss the options with you, such as moving your booking to a later date.
After your flowers reach the studio: work starts on drying and preparing your flowers, so the order cannot be cancelled.

Returns and refunds

Because every piece is made to order from your own flowers, we cannot accept returns or give refunds once you have approved the finished piece. If there is a genuine problem caused by our work, such as a defect in finishing, we will repair or remake it with you.

Damage during delivery

If your piece arrives damaged, please send us your unboxing video and photos on WhatsApp within 48 hours of delivery. We will repair or replace the damaged part wherever it is possible. See our shipping policy for details.

5-year guarantee against yellowing

We use a UV-resistant resin and cure every layer fully. If the resin of your keepsake turns yellow within 5 years of delivery while kept indoors and away from direct sunlight, contact us and we will repair or refinish the piece at no cost. We share simple care tips with every order.

Natural changes in flowers

Real flowers change colour a little as they dry. Deep reds often darken and whites turn creamy. This happens before any resin is poured, so the colours you see in your layout video are the colours that go into the resin. Small differences in texture and tone are part of a handmade piece made with real flowers and are not treated as defects.