★ 4.8 on Google · read real couples’ reviews5,000+ keepsakes made14+ years · since 2010See your design on video before resin is pouredPickup across IndiaWe ship to couples abroadUrgent dates · no extra cost★ 4.8 on Google · read real couples’ reviews5,000+ keepsakes made14+ years · since 2010See your design on video before resin is pouredPickup across IndiaWe ship to couples abroadUrgent dates · no extra cost

Shipping Policy

Last updated: 28 October 2026 · Varmala Preservation India, operated by Sky Ocean Craft, Jaipur

The short version

  • Every finished piece is shipped from our Jaipur studio with tracking, packed for long journeys.
  • Delivery within India usually takes 4–5 working days after dispatch. We also ship abroad.
  • Please record a short unboxing video. If anything arrives damaged, tell us within 48 hours and we will help fix it.

How we pack your keepsake

Your keepsake holds flowers from one of the most important days of your life, so we pack it the way we would want our own to travel. Each piece is wrapped in protective layers, fixed inside a strong box so it cannot move, and sealed. We ship with trusted courier partners such as Delhivery, DTDC, Blue Dart and Trackon.

When your order is dispatched

We dispatch your piece only after you have seen photos and a video of the finished keepsake and confirmed you are happy with it. As soon as it leaves the studio, we send you the courier name and tracking ID on WhatsApp.

Delivery times

Within India

Delivery usually takes about 4–5 working days after dispatch, depending on your city and pin code.

Outside India

We send finished pieces to couples living abroad. Delivery time and shipping cost depend on the country, and we share both with you before dispatch.

What can cause a delay

Occasionally a courier is delayed by heavy rain, local restrictions, festivals or national holidays. If that happens, we follow up with the courier for you and keep you updated until the parcel reaches you.

Sending your varmala to us

In Jaipur, our team collects the fresh varmala from your home. For other cities, we arrange pickup and guide you step by step on how to dry and pack the flowers safely. Our team confirms the pickup details with you on WhatsApp when you book. Read our guide on how to dry your varmala before sending it.

If your parcel arrives damaged

Damage in transit is rare, but we take it seriously when it happens.

  • Please record a continuous unboxing video when you open the parcel, from the sealed box to the piece.
  • Send the video and clear photos to us on WhatsApp at +91 63760 29476 within 48 hours of delivery.
  • We will check it with you and repair or replace the damaged part wherever it is possible, and take up the claim with the courier ourselves.

Because every piece is made with your own flowers, we cannot always make an identical new one. That is why we pack so carefully, and why the unboxing video matters.

Wrong address or failed delivery

Please check your delivery address and phone number when we confirm the order. If a parcel comes back to us because of an incorrect address or because nobody was available, we will reship it once you confirm the correct details. Courier charges for reshipping may apply.

Questions about your delivery

Message us on WhatsApp at +91 63760 29476, call +91 92566 99476 or email info@varmalapreservation.com. Studio: P 23, Krishna Circle, near Pathak Electricals, Narayan Vihar, Mansarovar, Jaipur, Rajasthan 302020.