Hello and welcome to VarmalaPreservation.com! We’re thrilled to have you here and excited to share our beautifully handcrafted products with you. When you choose to shop with us, you’re not just making a purchase; you’re joining a community that values creativity and artistry.
Before you explore our offerings, we kindly ask you to read our terms and conditions. These guidelines will give you a clear understanding of what to expect from us and what we hope for from you in return. We believe that transparency is key to building trust, and we want your experience with us to be as smooth and enjoyable as possible.
Payment Processing: When you purchase product from us, your payments will be processed under the name Sky Ocean Craft. We do this to make sure everything is clear and transparent for you, so you know exactly where your money is going.
Payment Requirement: To keep things simple and efficient, we require that you complete your full payment before we deliver your handcrafted products. Please note that we do not accept Cash on Delivery (COD) for any orders. This helps us ensure that everything is settled before the fun part—getting your beautiful items to you!
Payment Queries: If you have any questions about how to make your payment or if something doesn’t seem clear, don’t hesitate to reach out to our friendly chat executive. We’re here to help you every step of the way, so you can focus on enjoying your shopping experience!
We want to be clear about our refund policy to ensure you have a smooth experience with us. Once you make a payment for our products or services, that payment is non-refundable. This means we cannot return your money for any reason after it’s been received.
If, for any unexpected reason, we’re unable to provide our pick-up service, we will deduct any relevant charges from your total payment. We appreciate your understanding and are here to assist you with any questions or concerns you may have!
Delivery Services: We work with a reliable third-party service provider to ensure that you have efficient pick-up and drop-off options for your convenience.
Product Representation: While we aim to represent our products as accurately as possible, please keep in mind that handmade items may vary slightly in appearance. You can expect your product to be about 80-90% similar to the images shown on our website.
Natural Variations: Due to the unique handmade nature of our products, variations in texture and color are completely normal. We appreciate your understanding and acceptance of these natural differences.
Our Commitment to Quality: We truly care about the quality of our products. Each item is crafted with attention to detail and packaged with care, ensuring it arrives at your doorstep in perfect condition. Your satisfaction is our top priority!
Handling Damage During Transit: While we strive to package everything securely, sometimes unexpected things can happen during shipping. Unfortunately, we can’t be held responsible for any damage that might occur once the package leaves our hands. We encourage you to check your order as soon as it arrives. If you notice any issues, please reach out to us right away—we’re here to help!
Claims Policy: If you have any concerns regarding the quality of your product, please don’t hesitate to get in touch with us directly. We want to hear from you! However, please note that we do not offer refunds for quality-related claims. Your understanding means a lot to us as we work to maintain our high standards.
Design Protection: We’re passionate about the unique designs and artwork we create. All of our designs are protected by intellectual property laws, which means you can’t reproduce, replicate, or make any changes to our designs without getting our written permission first. We appreciate your respect for our creativity!
Offense Policy: We take unauthorized reproduction of our designs seriously. Engaging in this can lead to legal action, and we hope you understand the importance of protecting our artistic work.
Updates to Terms: From time to time, we may update these terms and conditions to reflect changes in our services or policies. We’ll always post any updates right here on this page, so please check back periodically to stay informed about what’s new.
Continued Use: If you continue to use our services after we’ve made changes, it means you’re accepting the updated terms. We want to ensure you’re always in the loop!
Your feedback means a lot to us! If you have any questions or concerns, we’re here to help. Just head over to our Contact Us page on our website, or feel free to reach out to our customer support team. We’re always ready to assist you with anything you need!
*Important Note on Handmade Products:*
All our items are 100% handmade, crafted with utmost care and attention. Because these are handcrafted pieces, they may contain natural variations like minor bubbles, slight unevenness on corners, or other marks that are inherent to handmade artwork. These are not defects — rather, they are part of the charm and uniqueness of a handmade article.
Please *do not expect machine-made perfection. Handmade products have their own beauty and individuality. Comparing them to factory-finished goods is not appropriate. Hence, **no claims, exchanges, or warranties* will be entertained for such natural handmade characteristics.
Before dispatch, we share photos and videos of the final product with you for approval. Once approved, *no refunds, returns, cancellations, or exchanges* will be accepted under any circumstances.
In *Varmala Preservation, the final design of your product may vary based on the type of flowers used, how they react to resin fluid while drying, and other natural factors. While we ensure that the final piece closely resembles the shared preview, a **40-50% variation in color, shape, or texture* is possible and should be expected. No claims or warranty will be accepted on such grounds.
By purchasing from us, you agree that:
– No legal claim, notice, or action can be taken if the final product doesn’t match your subjective expectations.
– All disputes, if any, related to payment or product will be resolved exclusively under the jurisdiction of *Jaipur Court, Rajasthan*.
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