At Varmala Preservation India, every product is created specially for you. Our work involves custom resin preservation, handmade processes, and personal wedding memories. Because of this, our refund and return policy is very clear and strict.
We request all customers to read this page carefully before placing an order.
Once any amount — partial or full — is paid towards an order, it is non-refundable under all circumstances.
This includes, but is not limited to:
Resin preservation is a customised service. Materials, time, and effort are committed immediately after payment, which makes refunds impossible.
All our products are:
Because of this:
Each piece is unique and cannot be resold or reused.
Once an order is confirmed and payment is received:
We strongly recommend clearing all doubts before making a payment.
Our resin products are 100% handmade, not factory-produced.
This means:
Please do not compare our products with machine-finished or mass-produced items.
Before dispatch:
Once approved:
Approval confirms your acceptance of the final result.
We pack every product with proper protection and care before dispatch. However, once the parcel is handed over to a third-party courier partner, transit handling is beyond our control.
Please note:
To avoid misunderstandings, we request all customers to record a clear unboxing video immediately after delivery. The video should show the sealed package being opened from start to finish.
This unboxing video helps in:
Without an unboxing video, no transit-related claim or discussion will be entertained.
We strongly recommend checking the package as soon as it is delivered.
By placing an order with Varmala Preservation India, you agree that:
If you have any doubts regarding this policy, our team is available to help before you place an order. Once an order is confirmed, these terms are considered accepted.